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Negotiation is the heart of collaboration.
Never Split the Difference
by Chris Voss
· published 2016 · read 2021-02-08
★★★★☆
Negotiations and bargaining explained by an FBI hostage negotiator – unsurprisingly a book where the show-off anecdotes are gripping. But beneath the standard self-help structure (bits of information sandwiched by ~~boasts~~ stories), there's a solid core: A general theory of negotiations, explained with plenty of examples. Bonus points for the clear chapter summaries.