Mit Rechten reden: Ein Leitfaden

author:	Per Leo
date added:	2018-02-13
date read:	2018-05-29
pages:	183
lists:	german, nonfiction
rating:	★ ★ ★ ☆ ☆

Cover of Mit Rechten reden: Ein Leitfaden.

Not terrible, but not good either.

Cover of The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations.

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

by Richard S. Gallagher · published 2013 · read 2020-05-08

★★★★☆

Another communication strategy book.